Culture

Bold ambition, the pursuit of excellence and the courage to challenge the status quo are the hallmarks of NewCold. We're a young company defined by quick-thinking, skillful people with big hearts.

Culture

Bold ambition, the pursuit of excellence and the courage to challenge the status quo are the hallmarks of NewCold. We're a young company defined by quick-thinking, skillful people with big hearts.

Corporate culture

Customer-centric policy

At NewCold, we prioritize the needs of our customers, both external and internal, by fostering a collaborative and innovative environment. Our corporate philosophy ensures that every employee, both individually and as part of a team, is committed to putting the customer first. By harnessing the power of teamwork and problem-solving, we strive to understand and adapt to the ever-changing needs of our customers.


Our relentless focus on customer service drives us to offer a complete package of integrated solutions, combining our collective expertise to deliver compelling results. Recognizing that customer requirements are dynamic, we approach every challenge with flexibility and creativity, working together to find innovative ways to improve our customers' operations.


One of the most significant ways in which we can contribute to this is by helping our customers to simultaneously achieve profitability and sustainability. By leveraging our intelligent innovations and working closely with our customers, we push the boundaries of what's possible, promoting both operational excellence and long-term environmental benefits. At NewCold, our shared goal is to lead the way in transforming logistics through innovation and teamwork, always putting the customer at the heart of everything we do.

Innovate

Our approach to continuous improvement is fueled by a collective growth mindset, which drives us to redefine industry standards in automation every day. Through teamwork and problem-solving, we drive innovation forward, not just by adopting new technologies, but by actively creating them. Our collaboration extends beyond our own industry, as we form strategic partnerships with IT companies to harness the power of AI and data analytics, opening up limitless possibilities.


We thrive on introducing fresh ideas and new concepts that reshape and transform our markets for the better. By encouraging creativity, we give our teams the means to push the boundaries and make things happen.


As key players in our technology, we are deeply committed to the ongoing pursuit of excellence. That's why we continually strive to improve, working closely with our partners in long-term, mutually beneficial relationships. Together, we raise the bar and make significant changes in everything we do.

Trust

At the heart of our organization, we firmly believe in our people and our partners. We foster a culture of trust, enabling our teams to make informed decisions and act with confidence. By supporting each other in our growth and success, we create an environment conducive to innovation and collaboration. We are committed to building long-term partnerships, motivated by shared goals and a mutual understanding of working together with good intentions, openly and authentically.


Our collective drive for results fuels our passion to meet and exceed targets, not only as individuals, but also as a close-knit team. We constantly challenge the status quo, seeking innovative solutions to improve our performance and the way we operate. Through teamwork and creative problem-solving, we push boundaries and turn possibilities into reality.


Ownership is at the heart of the way we operate. We take initiative and make the right decisions for the company, knowing that accountability and transparency are essential to achieving successful results. We are committed to communicating openly and holding ourselves accountable for results, working together to move the business forward.

NewCold Academy

We want to give our employees the means to realize their potential, pursue their dreams and be the architects of a rewarding career.


That's why we created the NewCold Academy. NewCold is an evolving organization, with a mindset deeply focused on data and technology.


We take continuous training very seriously. One of our main objectives is to build high-performance teams throughout the company.

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We're learning
As a learning organization, we create an environment that encourages continuous learning and improvement.
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We're growing up
Fundamental skills are developed by offering our employees every opportunity for personal and professional development.
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We are the leaders
Whether you manage yourself or others, we offer support programs to help you develop your leadership skills.

"No two days are the same. There's always something exciting and engaging to focus on.

We have a talented team and we're all invested in the same goal: to get better every day.

NewCold is a fast-growing company that promotes its employees internally, offering an exciting future."

Raelene Taylor
Site Manager, NewCold Melbourne 2

"One of the most important aspects I enjoy about my job is the growth, it gives me a great opportunity to keep learning."

Trae Richardson
Chief Financial Officer