NewCold Coöperatief UA and its subsidiaries (collectively: "NewCold" or "we") have drawn up this privacy statement to demonstrate our commitment to individuals' rights to data protection and privacy.
This privacy statement applies to the processing of personal data in the course of our worldwide business activities, including via our website www.newcold.com. In it you will find information about the categories of personal data we collect, why we collect it, how we use it, how we protect it and your rights.
NewCold is considered the "controller" within the meaning of the General Data Protection Regulation ("GDPR"). This statement explains generally how we comply with data protection laws and regulations, including the European GDPR, national laws implementing it, as well as applicable data protection laws in the United States, Australia and other jurisdictions.
If, after reading this statement or more generally, you have any questions or wish to contact us, you can do so via the contact details provided at the end of this document.
Collection and processing of your personal data
We process the personal data of our customers, suppliers, relations, students, applicants and visitors to our websites. This data can be obtained :
Directly from you, via third parties (customers, suppliers, partners), or from public sources (e.g. trade register).
Personal data we may process:
- Basic information: surname, first name, title, gender;
- Contact details: e-mail address, postal address, telephone number, company name and position;
- Financial information: IBAN or bank account number;
- IP address and statistical data on the use of our websites;
- Application information: cover letter, CV, date of birth, qualifications and professional background;
- Other personal data obtained for the purposes described below;
We do not always process all the data mentioned above; this depends on the nature of the relationship, the specific service and (where applicable) your consent.
Purposes of personal data processing
We process your personal data for one or more of the following purposes (depending on our relationship with you):
Marketing and acquisition
We use your personal data to send newsletters, event invitations and other marketing communications that may be of interest to you, as well as in connection with (registering for) one of our marketing events. After an event, we may also contact you for feedback.
Fulfilment of a contract
We process your personal data as necessary in connection with the products or services we provide, including the exchange of data for quotations, the execution and completion (including invoicing) of an order, a request for service or a contract.
Compliance with legal obligations
We process your personal data to comply with legal obligations, such as collecting and storing data and providing information to tax and supervisory authorities.
Recruitment
The data you share with us when applying for a job (by e-mail/post, via the application form on our website or via social networks) or that we receive through recruiters is processed to contact you as part of our recruitment procedures. We also process your data in connection with (registration for) an internship with one of our subsidiaries.
Access control and security
For security reasons (e.g. emergency evacuation), we keep a list of visitors to our sites. These lists are destroyed at the end of the day. We also use video surveillance to protect the property and safety of our employees and visitors. For further information on CCTV, please refer to our CCTV policy, which is available from the reception desk at each site and applies to all NewCold sites.
Improving our website
We process statistical data about your visit to and use of our website in order to analyze and improve the content, layout and usefulness of our website.
Other processing
We may also process your data as part of customer satisfaction surveys or to deal with queries or complaints.
Legal basis for data processing
We process your personal data on the following basis:
- Contract performance;
- A legitimate interest;
- Your consent;
- Compliance with a legal obligation;
Sharing your personal data
In some cases, we may share your personal data with third parties. We do so only when deemed necessary. We only share your data with reliable parties and ensure that the transfer of your personal data is subject to appropriate safeguards. We may share your personal data with :
Public authorities such as tax and supervisory authorities. NewCold companies, customers, suppliers and subcontractors; Channel partners and other service providers such as banks, insurers, bailiffs, accountants, tax advisors and other consultants; External suppliers such as IT service providers, hosting providers, cloud service providers or other suppliers to whom we outsource support services. If the third party with whom your personal data is shared is a processor within the meaning of the GDPR, we will also enter into a processing contract with that third party.
Retention of personal data
We store your personal data in accordance with applicable data protection legislation and specific legal retention periods. Data is kept for no longer than is necessary to achieve the purpose for which it was collected and to meet legal obligations.
Your privacy rights
In accordance with the RGPD, you have the following rights:
You have the right to request access to, correction, deletion, limitation and portability of your personal data. You also have the right to object to the processing of your personal data. If you wish to exercise your rights, please submit a request by e-mail. Our contact details can be found at the end of this privacy statement.
Please note that individuals' rights under the GDPR are subject to certain restrictions and are not always granted. A request may be partially or completely refused due to these restrictions, such as legal obligations, third-party rights and NewCold's legitimate interests. If we are unable to comply with a request, we will inform you and explain the reasons.
Insofar as the processing of your personal data is based on your consent, you have the right to withdraw this consent at any time. However, withdrawing your consent does not affect the lawfulness of the processing based on consent prior to its withdrawal. In the EU, citizens have the right to lodge a complaint with the competent data protection authority. A list of all EU supervisory authorities is available on the website of the European Data Protection Committee: https: //edpb.europa.eu/about-edpb/board/members_en. In the Netherlands, this is the Data Protection Authority ("DPA"). More information is available on the DPA website (https://autoriteitpersoonsgegevens.nl/). We encourage you to contact us first so that we can try to find a solution.
Data security
We take appropriate security measures to limit misuse and unauthorized access to personal data. For example, we ensure that only authorized persons have access to data, that data access and transfer are secured by appropriate measures such as secure connections and firewalls, and that our security measures are regularly evaluated and updated.
Transfer of personal data outside the EEA
Any information you provide via our websites is stored on servers located in the European Economic Area (EEA). If necessary, we may share information with our affiliated companies inside and outside the EEA.
If we share and/or store personal data outside the EEA, appropriate safeguards are put in place.
Cookies
We use cookies to personalize content and advertising, provide functionality for social networks and analyze our traffic. We also share information about your use of our site with our advertising, social networking and analytics partners, who may combine it with other information you have provided to them or that they have collected based on your use of their services.
Most web browsers automatically accept cookies, but you can usually adjust your browser settings to refuse cookies if you wish. You can also adjust your cookie settings on our sites via the pop-up window. If you choose to refuse certain cookies, you may not have access to all sections of our sites.
Children
We do not knowingly collect personally identifiable information from children. If you discover that a child has provided us with personal data, please contact us.
Changes to this privacy statement
We may modify this privacy statement from time to time. Changes will be posted on our websites. It is therefore recommended that you consult our sites regularly to be informed of any changes.
Contact information
NewCold welcomes your comments on this privacy statement. If you have any questions or requests concerning the processing of your personal data, please contact us using the details below:
[email protected]
NewCold Coöperatief UA
Postbus 1893
4801 BW Breda
The Netherlands
This privacy statement was last updated and published on June 20, 2024.